Gift Cards
Terms and Conditions of Use for Splento Gift Cards
Splento Gift Cards (hereafter ‘gift cards’) are non-refundable and can only be redeemed for applicable services at www.splento.com, which is the official website of Splento Ltd (hereafter ‘Splento’).
Delivery and Use
To redeem a gift card, a booking may only be made through the booking portal at www.splento.com, and the gift card code entered at the time of booking, using the ‘Enter a promo code or gift card’ option on that page.
If you do not use the complete balance value of a gift card for one booking, you may continue to use the remaining balance for future orders. The original expiry date will not change.
Please note that an additional service fee of £1.20 per booking will also be applied.
Gift cards are valid for 12 months from their date of issue.
Gift cards are valid either until fully redeemed or until the expiry date, whichever is sooner.
A maximum of 1 gift card can be used per booking; if the total value of the booking exceeds the total value of the gift card, then the price difference may be paid by credit/debit card or by using PayPal.
Delivery: Once payment has been received in full by Splento, the gift card will be delivered to the purchaser or other appointed recipient. Once delivered, any risk of damage to or loss of the gift card passes to the recipient. Splento shall not be responsible for lost or damaged gift cards.
Please note that each gift card is individual and is identified by a unique serial number. Gift cards cannot be replaced if lost or stolen, nor will the balance be retrievable by any other means. All sales of gift cards are final and will not be refunded. Gift cards cannot be redeemed for cash.
In the event of a refund (partial or full) being required for the booking, then this shall be made in the same manner as payment was received. If a booking was paid in part by a gift card, then the first part of the refund will be in gift card form, up to the value of the original gift card. Any excess refund amount then still due will be refunded in the same method as the excess balance (e.g. Credit/debit card or PayPal).
Further Information
For further information or for any enquiries regarding a specific gift card purchase, then please contact Splento on +44 (0) 2081231838 or at splento@splento.com.
To check the available balance of an existing gift card, then please call +44 (0) 2081231838.
Notices and exceptions
The resale of gift cards is not permitted, and they must only be used by the original purchaser or by the person to whom they are gifted.
The gift card recipient must be aged 18 years or over.
Gift cards are issued according to the currency used at the time of purchase.
Gift cards may be used as payment or part-payment for any Splento services as advertised as currently available, and which are able to be booked online through the website at www.splento.com.
You may not use gift cards to purchase (in part or whole) gift cards or other promotions that Splento may offer from time to time. They may not be used as payment or part payment for Splento merchandise from Splento Store. Gift cards may not be used in conjunction with any other promotional code or discount.
Gift cards may become subject to additional restrictions as determined by Splento from time to time in its sole discretion.
For further information about any additional restrictions, please contact us at splento@splento.com.
Governing Law
Where gift cards are used as payment or part-payment for goods or services supplied by Splento then these Terms and Conditions will become a part of the sales contract.
This website, any content contained herein, and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England. All contracts are concluded in English.